We know that there are many places to buy the Sleep Therapy, Asthma and Oxygen products you need. That's why we strive every day to make your experience with DirectHomeMedical -- our staff, our site, and our products -- a positive one. Below you'll find a list of just some of the reasons we think you'll be happy to shop with us. We're sure you'll be able to think of some more too if you give us a try!
LOWEST PRICE GUARANTEED
At DirectHomeMedical we work hard to give you the best products at the best prices every day of the year. If, within 7 days of your purchase you find, and we can verify, a lower price on the same item at another online CPAP store, let us know and we will refund the difference back to your original payment account. This offer excludes all closeout items and auction sites.
DIRECT HOME MEDICAL CUSTOMER REWARDS LOYALTY PROGRAM
As a way of saying thank you to our regular customers we offer DirectHomeMedical's Customer Rewards. With Customer Rewards you'll earn Points on every purchase and you'll be able to use those Points towards discounts on future purchases. The more orders you place the more Points you earn. The more Points you earn the more money you save. Learn More
WE HONOR ALL MANUFACTURER'S WARRANTIES
All of the products we sell are covered by full manufacturer's warranties. For most CPAP masks this warranty is 90-days from the date of purchase. For most CPAP machines and Oxygen concentrators, warranty coverage extends for 2-years or more from the date of purchase. If you ever have a question about one of the items we sell or need a warranty repair, please contact us and we'll be happy to help.
FREE SHIPPING ON ORDERS OVER $99
We offer free Ground Shipping, within the U.S. and all U.S. Territories, on all orders over $99. In addition we offer great low shipping rates on all orders under $99, too! Learn More
30-DAY SATISFACTION GUARANTEE ON MASKS & CHINSTRAPS
We understand that there are many CPAP mask and chinstrap choices available to our customers and it is sometimes difficult to determine whether a product will work without first trying it on and sleeping with it for a few nights.
Our 30-DAY SATISFACTION GUARANTEE program is offered, as an added warranty option, on most of the masks and chinstraps we sell. It is designed to enable customers to try masks and chinstraps at home and still be able to return them to DirectHomeMedical for a refund. Adding a 30-DAY SATISFACTION GUARANTEE to the Standard Manufacturer's Warranty on your mask or chinstrap means you may return it -- for any reason -- within 30-days of purchase for a full refund of the original item price regardless of whether it has been opened or not.
EVERY ITEM IN STOCK EVERY DAY
We work hard to keep every item in stock every day. This means that we're able to ship well over 95% off all orders within one business day. If there's ever a delay of more than a day or two we will of course contact you and let you know.
EXPRESS & NEXT DAY AIR SHIPPING ALWAYS OFFERED
Because we keep everything in stock at all times we can offer USPS EXPRESS and UPS NEXT DAY AIR shipping with every order. So, if you need your products ASAP all you have to do is choose EXPRESS or NEXT DAY AIR shipping at checkout and we'll make sure you get them without any delay!
FAST FRIENDLY SERVICE & SHIPPING
We know that there are many places, both online and offline, to buy the CPAP and Oxygen products you need. We hope you'll choose us and to ensure you do we're always here to help both before and after your purchase. If you have a question about a product you're thinking about buying, just let us know. And if you have questions about something you've already purchased -- from us or even from somebody else -- you can ask us about that, too, and we'll be happy to help.
EASY INSURANCE INFORMATION
Insurance forms are always a chore. To that end, we've designed our invoices to include all the information your insurance company will need to process your claim including: standard HCPCS Insurance Codes, our Tax ID, full business name and all contact information.