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DirectHomeMedical Customer Product Reviews

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Mask So Far
Written By: Tony Meyer, Delaware 10/12/2017
I've only used the mask for about a week, but I'm very impressed so far. I really like that it does not obstruct my vision like the other full face masks I've used. It does take a bit of practice to get the nose in the proper position in the mask and to achieve a proper seal. However, the adjustment process for that is fairly easy. I do have one concern, which I hope does not turn into a complaint. The headgear attaches to the mask at the top with Velcro straps and to the bottom with plastic clips. These clips are difficult to attach to the mask. Since both the clips and the mask are made of a rigid plastic, I fear either the clips or the clip brackets will break. Adopting a magnetic attachment system used in other masks, such as the AirFit F20, would be a major improvement.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Service and mask review
Written By: Lori J, Seattle 10/9/2017
I want to say that I am very satisfied with the ease of purchasing what I needed and and how quickly I received it! And would recommend your company to others and use your services in the future.

3 out of 53 out of 53 out of 53 out of 53 out of 5
medium size
Written By: Marcos, New Mexico 9/1/2017
The mask was great until about a month into use of this mask. The headgear stretches and needs to be replaced as it doesn't allow for a comfortable seal. The mask itself is a remedy and a relief to the full face mask by Resmed. But, after a month, I had to start using the Resmed again.

5 out of 55 out of 55 out of 55 out of 55 out of 5
cpap mask
Written By: th, SSI 8/15/2017

5 out of 55 out of 55 out of 55 out of 55 out of 5
For nighttime readers
Written By: Shyster, Michigan 2/22/2017
Works well and unlike similar masks permits comfortable use of glasses for those of us who read at bedtime. Make certain strap goes on after glasses, not before. Could really use a simpler connector at the mask. Lighter, thinner straps would also improve the outfit. For those that have trouble with the mask, either with leaks or comfort, you've likely picked too small a size.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mask
Written By: Donald G, Temple 10/1/2016
Out of two full face mask and four pillow mask this is the only mask that I have found works for me. Slept 8 hours for the first time, no leaks, no events, id just does not get any better than this. Thank you so much!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Something New and pretty good
Written By: John R, Florida 9/22/2016
I tried this mask twice and was not happy with it on the first try but gave it more time on the second try. I am now very happy with the results. The unique shape helps with an issue I have with other full face masks which is that they tend to crown my eyes (narrow face structure I guess) and blow air in my eyes. This mask eliminates that claustrophobic feeling between the nose and eyes. I'm also getting great readings from my data card regarding event metrics and leaks. I should lop off at least one star for the ridiculous price. On a price basis I'd probably give it 1 star. But it's working well, so I'm going to continue with it. It's worth a try if you have issues with other full face masks.

4 out of 54 out of 54 out of 54 out of 54 out of 5
leaks whith facial hair
Written By: don, mn 9/20/2016
The mask works great and I was quite happy with it untill fall rolled around and i let my beard grow out a little longer. The mask leaks a little now when it didnt leak at all before. The amount of leak is not bad at all and it still works great.

5 out of 55 out of 55 out of 55 out of 55 out of 5
100% mask fit
Written By: Rick S, Los Angeles 8/12/2016
I need a chin strap, but this is the best full face hybrid I have used Very low AHI, under .5 and usually above 98% mask fit.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Got me through
Written By: Resting better, NA 7/27/2016
Facial injury prevented me from wearing full face Mirage mask for several weeks. This let me sleep through the nights although it wasn't good rest - was always exhausted and irritable. No problem with headgear. Size was fine but frame just didn't fit well. Performance seemed to degrade rather quickly over a few weeks. Anyway, got back to Mirage mask and started getting much better rest. I think this might work better on a flatter/square type face bone structure.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Great mask, awful headband
Written By: Chappyware , New Jersey 5/17/2016
Great mask but the headband makes it unusable. What idiot designed the buckle to sit over the left side of your head. Sleep on your left side and first you get a dent. Next the buckle causes an abrasion and finally it gets infected. Left side sleepers avoid this at all costs.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great mask type for a great price
Written By: Danny, Akron 2/18/2016
Recently got a resmed air fit f10. Worked well but would not fit my odd nose shape, so resp therapist showed me an Amara View. It worked fantastic, however i got a cushion that was too small. I tried ordering one on line, one size bigger. I stumbled across Directhomemedical.com and found them they have great prices here for good quality parts!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Most comfortable mask yet
Written By: RLeonard, Kentucy 2/7/2016
This mask is more comfortable than my nasal masks and because it covers my mouth also, I never have to worry about my allergies or nose congestion again. When that happens with a nasal mask you end up with a terrible night of leaks and poor therapy. I have only used this mask 2 nights but, 2 nights in a row with and AHI below 1 and absolutely no leaks whatsoever...zero, nada, nein, none! I will never go back to my nasal masks. You really need to take a serious look at this innovation from Resperonics.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best full face CPAP mask
Written By: Johanne, MD 11/14/2015
I have been using a CPAP for many years, first with a nasal mask, then had UPPP surgery and then had to go to a full face mask. My main problem with the couple of full face masks I tried over the years was air in my eyes causing dry eyes and air leaks. The Amara View Full Face mask is great in that it covers the smallest area of the face of all so is not near my eyes. Also rarely have air leaks and easily adjusted when I do.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy Sleeper
Written By: Bonnie, Peyton, Colorado 10/13/2015
I wanted you to know that I absolutely LOVE the Amara View Full Face CPAP mask ... I can use my glasses, my husband said it is less noisy and he can hear me when I talk ... it is so very comfortable and so very light on my face. I somehow found a website that showed this new mask and at once knew that I wanted to try and see if it would help me sleep better at night. I was so happy to see that Direct Home Medical had this on their website.

My previous masks were silicone which broke out my face ... and then I was offered the comfort gel blue which was so much more comfortable. However, the whole mask and frame was heavy on my face, I couldn't wear my glasses, the air was noisy and my husband couldn't hear me talk, and I just couldn't get a good night's sleep.

2 out of 52 out of 52 out of 52 out of 52 out of 5
I Had High Hopes, but It's Too Uncomfortable and Leaks
Written By: Patrick, Florida 9/22/2015
I had (and still do have) high hopes for this Amara View. But after two nights of trying, I am giving up for the time being. Maybe need the Large size, although the guide placed me in the middle of the Medium size. Thinking of trying the Large size insert.
There are several problems:
1. While I am sleeping, my ResMed VPAP machine suddenly raises the pressure, and blows out the seal with a large squeal, waking me. It has never done this with another mask, so I am not sure what is going on, but I suspect the mask starts to leak, and then the machine tries to compensate.
2. The mask around the mouth puts too much pressure on my face, even at the lowest position of the straps. It is uncomfortable, but I have been able to get to sleep, until the mask blows out as in number 1 above.
3. The straps don't seem to be long enough, and on me, there is no slack at the largest extension. (I know there is a larger head strap option, but I went with the Standard size.)
My normal mask is a GoLife with a full head chin strap. I can pretty well tolerate the nasal irritation, but my mouth comes open, even with the chin strap, and then I have dry mouth and I know I am not getting the best treatment.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Exceptionally Satisfied!
Written By: Joe K, Pittsburgh 8/3/2015
I have been a CPAP user for over twelve years and have gone through my share of masks that I have tried. For the most part, some of the concepts have looked interesting, but the results have usually been disappointing. For most of the past seven years, my go-to mask has been the ResMed Mirage Liberty. But, when I decided to grow some facial hair (mustache and goatee) last year, that mask began to fail me. Since then, I have tried the ResMed AirFit F10, the F&P Simplus, and the Quattro FX, all resulting in excessive leaks and a "sad face" every morning on my new ResMed AirSense 10 Auto CPAP machine (wonderful product as well!!!). While I've only used the Amara View briefly, I have awakened every morning to a "smiley face" on my CPAP machine because I had a great seal. Even with facial hair, I get a great seal!!!!! This mask is soft, small, and I would recommend it to everyone that requires a full-face mask. I doubted the seal would be good on the innovative nose cushion, but my doubts have been laid to rest. OK, pun intended! :)

2 out of 52 out of 52 out of 52 out of 52 out of 5
Not for me
Written By: John, Nebraska 7/27/2015
Iíve been using a full face mask for nearly 15 years. Iíve fought breakouts and sores on the bridge of my nose for much of that time so I was really interested in trying the Amara View.

For me, I just canít get it to consistently fit well enough and Iíve gone back to my old mask.

I found that it was really challenging to maintain a seal over my cheekbones unless I tightened the straps to the point of being uncomfortable or slept solely on my back. Often times when rolling to a side Iíd lose the seal. Jaw movements also caused me problems. It seemed that the mask wasnít quite wide enough to adequately cover my mouth area. Maybe I just needed the large size but the gauge indicated medium was the correct size for me.

Perhaps it was psychological but I frequently felt like my nose was running when trying to fall asleep. I also had difficulties with the elbow not fitting tightly to the mask, creating an air leak unless the mask and elbow were in just the right position. Consequently, I found myself waking up frequently thinking I had a bad seal to my face. Sent an email to Phillips Healthcare for advice about elbow leak; No response after two weeks.

I think it is a great idea, just not for me.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Written By: BOB S, SORRENTO, FL 7/26/2015

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mask
Written By: Darrell, Texas 7/7/2015
I had pre-ordered this mask and it just came in so I have not used it a lot yet but so far, this is the mask that I have been looking for. I have tried a lot of other masks and could never seem to find one that worked but this one did. Since the top of this mask rests against your nose, that keeps the mask from sliding up my face like almost all the rest of them do. I tried the nasal pillow and hybrid masks but they left my nose sore and would not stop the hybrid masks from creeping up my face. I did find I do open my mouth at night so I needed the full face type mask but if the masks slides on you, then I would wake up with the mask resting above my bottom lips and would be all dried out. This Amara View adjusted very easily. I think I tried to make it harder than it needed to be, my thinking it had to take more adjustments but it didn't for me. The mask over my mouth stays in place and is not real wide like some of the other hybrid masks so as I lay on my side, it is not leaking air. About the only thing that I didn't know when I ordered it is they offer the standard head straps or an optional headstrap but I didn't know what that meant but the standard one works for me.


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DirectHomeMedical offers online support through our website, live chat and toll free support during normal business hours, and email support 24-hours a day. Please contact us if you have any questions about our services or the products we sell. DirectHomeMedical.com is authorized and approved, by the manufacturers we represent, to sell and ship products to end-users residing in the United States, not to other third parties or businesses. A prescription is required for the purchase of certain products on this site. All products offered are sourced directly from the original equipment manufacturers or their representatives. PROPOSITION 65 WARNING: Some products on this site may contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. COPYRIGHTS: Selected product images and descriptions used throughout this site are used with the permission of the copyright holders. All ResMed Product Images © ResMed 2017 Used with Permission. All Philips Respironics Product Images © Philips Respironics 2017 Used with Permission. All Fisher & Paykel Healthcare Product Images © Fisher & Paykel Healthcare 2017 Used with Permission. Site Design & Content Copyright © 2004-2017 DirectHomeMedical. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. All products and services advertised on this site are provided by DirectHomeMedical.com, or its designates, independently of the manufacturer. Due to manufacturer's advertising policies some ResMed, Respironics and HDM products may be excluded from some promotions.
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