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Why Shop at DirectHomeMedical?
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LOWEST PRICE GUARANTEED
At DirectHomeMedical we work hard to give you the best products at the best prices every day of the year. If, within 7 days of your purchase you find, and we can verify, a lower price on the same item online, let us know and we will refund the difference back to your original payment account. This offer excludes all closeout items and auction sites.
PAY OVER TIME WITH EASY FINANCING OPTIONS
Interested in making a larger purchase? DirectHomeMedical partners with Affirm to offer easy financing on most orders over $100. When you choose Affirm Financing & DirectHomeMedical there are no gimmicks, like deferred interest or hidden fees, so the total you see at checkout is always what you'll actually pay. You can apply easily during checkout or while you're shopping so you have all of the information you need to make the purchases you want without hassle or delay. Click Here to learn more about our easy financing options.
DIRECT HOME MEDICAL CUSTOMER REWARDS LOYALTY PROGRAM
As a way of saying thank you to our regular customers we offer DirectHomeMedical's Customer Rewards. With Customer Rewards you'll earn Points on every purchase and you'll be able to use those Points towards discounts on future purchases. The more orders you place the more Points you earn. The more Points you earn the more money you save. Click here to learn more about DirectHomeMedical Customer Rewards.
WE HONOR ALL MANUFACTURER'S WARRANTIES
All of the products we sell are covered by full manufacturer's warranties. For most CPAP masks this warranty is 90-days from the date of purchase. For most CPAP machines and Oxygen concentrators, warranty coverage extends for 2-years or more from the date of purchase. If you ever have a question about one of the items we sell or need a warranty repair, please contact us and we'll be happy to help.
FREE GROUND SHIPPING ON ALL U.S. ORDERS
We're currently offering FREE Ground Shipping on all US orders! FREE Ground Shipping packages may be shipped via UPS or USPS depending on service availability and price. (If you require a specific shipping service be sure to select the appropriate option at checkout.) We also offer FREE USPS Priority Shipping within the US on all orders over $99; and FREE 2nd Day Air on many popular CPAP machines and oxygen concentrators!
FREE 30-DAY SATISFACTION GUARANTEE INCLUDED WITH EVERY MASK
We understand that there are many CPAP mask choices available to our customers and it is sometimes difficult to determine whether a product will work without first trying it on and sleeping with it for a few nights.
We include a FREE 30-Day Satisfaction Guarantee with every mask we sell so you can try the mask at home to ensure it is exactly what you were hoping for. With our Satisfaction Guarantee you can return your mask -- for any reason -- within 30-days of purchase for a full refund of the original item price regardless of whether it has been opened or not! We offer Satisfaction Guarantees on selected chinstraps, machines and acessories too so keep an eye out for additional options as you shop.
EVERY ITEM IN STOCK EVERY DAY
We work hard to keep every item in stock every day. This means that we're able to ship well over 95% off all orders within one business day. If there's ever a delay of more than a day or two we will of course contact you and let you know.
EXPRESS & NEXT DAY AIR SHIPPING ALWAYS OFFERED
Because we keep everything in stock at all times we can offer USPS EXPRESS and UPS NEXT DAY AIR shipping with every order. So, if you need your products ASAP all you have to do is choose EXPRESS or NEXT DAY AIR shipping at checkout and we'll make sure you get them without any delay!
FAST FRIENDLY SERVICE & SHIPPING
We know that there are many places, both online and offline, to buy the CPAP and Oxygen products you need. We hope you'll choose us and to ensure you do we're always here to help both before and after your purchase. If you have a question about a product you're thinking about buying, just let us know. And if you have questions about something you've already purchased -- from us or even from somebody else -- you can ask us about that, too, and we'll be happy to help.
EASY INSURANCE INFORMATION
Insurance forms are always a chore. To that end, we've designed our invoices to include all the information your insurance company will need to process your claim including: standard HCPCS Insurance Codes, our Tax ID, full business name and all contact information. Different insurers have different rules and procedures for making successful claims. Please contact your insurer directly to determine which procedures you should follow to ensure a successful claim.