DirectHomeMedical Customer Product Reviews
Written By: Yahtzeemama, Albany,NY 9/13/2017
Have heard about the So Clean on TV and radio. Finally made the decision to purchase the cleaner. WOW - what a difference. I'm sorry I didn't make the purchase sooner. The mask, headgear and hose come out smelling so nice - not more worries about did I get everything clean. Highly recommend to anyone debating on making the purchase. It's money well spent and so easy to use.
Written By: Mike, Michigan 9/12/2017
High quality; excellent service; completely satisfied
Written By: Pleased Customer, Arizona 9/10/2017
I am really excited about having a CLEAN CPAP machine! With Fall and Winter quickly approaching, I'm hoping not to get a many sinus infections! Knowing that Im doing the best thing by keeping my equipment clean is a good feeling. I was thankful for Direct Home Medical for having a special that day, ($45.00) off! It helped me make that decision to invest in a great cleaner! Also, I wasn't charged for the adapter that I had to have. Thank you so much!
Written By: Glenda P, Longwood FL 8/25/2017
I've only used mine a few days but it is great!
Written By: Dennis, Jupiter 8/21/2017
The ordering and service were great. Couldn't ask for anything better.
Just love it
Written By: Carol Keel , Southern California 8/20/2017
I received my SoClean 2 in a timely manner. It was very well packaged to protect it from shipping damage. I've been using it for a few days now and I'm very happy with the product and feel confident that it will work as advertised and will keep my CPAP equipment sanitized. I'm also very happy with the price, it was the best price I found while researching this item. I will recommend this items to others and will most likely purchase replacement filters (etc) from DirectHomeMedical as well. Many thanks!
Written By: nicci nuccio, HAINES CITY, FLORIDA 8/18/2017
Ordered the so clean sanitizer not happy to spend so much for it. However, it has made my life so much easier and less stressful knowing I am using a perfectly clean mask and bipap machine. Thanks.
Written By: Leon &, Whitingham 8/15/2017
Written By: Steve, Michigan 8/15/2017
I am very happy with my SoClean 2 purchase. It was simple to set up. The instructions were clear and easy to understand. To me, after a cycle in the SoClean, my CPAP equipment has the refreshing hint of laundry hung outside to dry. It just smells clean. I love the idea of the automatic run time. I enjoy the freedom of not having to disassemble / reassemble my equipment for cleaning each day. Like many others, I wish I would have purchased SoClean sooner.
SO pleased with SOClean
Written By: Pat, Kentucky 8/14/2017
My husband is very pleased with his SoClean 2 Automatic CPAP cleaner and Sanitizer. I am pleased, also, because I have been relieved of the daily task of washing everything with soap and water!
Written By: CPAP user, San Mateo, Ca 8/14/2017
I have only had the machine for 3-4 days. So far, it performs as described. The only reason I knocked off one star is because after sanitizing my mask etc, at night, when I put it on , for the first 5 minutes or so, there is a strange smell. After about 5 minutes, the smell went away. I have washed my mask etc in the pre-cleaner that came with the machine. So I don't know what is the problem.
So far, so good
Written By: Justin B., North Texas 8/5/2017
I have used this for three days and so far I guess it's doing it's job! I suppose this is one of those devices that the average user can't really quantify a specific result but has to take it on faith it's doing it's job! The only minor irritant is that the ozone smell is quite strong when first putting the headgear back on and lasts for several hours - but, I'm getting used to it.
Written By: PHILLIP SCOTT, Clyde 7/27/2017
Wow what a great machine and so easy to use, set up was simple and very easy
so clean 2
Written By: JAMES, ILLINOIS 7/19/2017
SHIPPING WAS SLOW BUT I FOUND THE PRODUCT EXACTLY AS DESCRIBED. I AM VERY HAPPY WITH MY SO CLEAN 2/ IT WAS PRESENT TO CLEAN FOR 10AM WHICH WAS PERFECT FOR ME.
One of the best purchases I've ever made.
Written By: Curt, South Dakota 6/6/2017
If you have a cpap device, this unit should come with it. No matter how much I cleaned my cpap before, it seemed like I always had a sinus infection. Bought this for myself for Christmas and I haven't had a sinus infection since. Works well, easy to use, if you don't have one get one.
Written By: E.K. In MN, Mpls 5/15/2017
Works great. I use it every morning. Easy and efficient way to keep my C-Pap mask, hose, and tank 99.9% germ free.
Written By: William, Texas 5/15/2017
Machine works great. Easy to set up following directions and was not time consuming. Have used it everyday since arrival.
Love Love Love!
Written By: Miss Deb, Massachusetts 5/12/2017
That should say it all! Yes it does have a slight carbon smell at first when removed from the cleaning cycle but you get used to it. I have had mine for 7 months and I just had to replace the filter and tubing. Simple and quick. No more washing hoses and water chamber. I also have notice no sinus infections from not cleaning my hoses in a timely manner because I forget. Save your pennies for this! I agree with the other reviewers "Worth Every Penny".
I wish I bought this sooner
Written By: Brigid, Ohio 5/12/2017
I have been using a cpap machine for six years. I can't believe how quick and easy the SoClean system is. It takes no time out of your day. I am very pleased with the results.
An okay device for lazy people
Written By: BDA, Texas 5/3/2017
It makes some noise, you can smell the ozone it is generating, it leaves an after-smell in your cpap gear, but it probably does some good especially if you do not regularly clean and disinfect your equipment by normal means.
Written By: Dwayne Cox, Tyler, Texas 4/25/2017
Outstanding equipment. Also, $150 cheaper than my local supplier I almost bought from. Did you hear me ? $150 cheaper ! To me that is a lot of money. It has performed as advertised.
Written By: Pam, Ocean Isle, NC 4/24/2017
This machine is a must have for anyone using a cpap machine.... it is just as advertised .... you won't be sorry you purchased!
This is a Great Machine
Written By: Paul, New Mexico 4/24/2017
Got this set up and working in about 15 minutes. I have a CPAP with a humidifier and while I follow the cleaning recommendations, I was often getting a musty smell when I first put it on at night. With using the SoClean 2 I bought, everything smells clean and sanitized when I turn on the CPAP at bedtime. I noticed a few were critical of the smell, but I like the sanitized smell which gives me peace of mind. Also noticed I started feeling a bit more refreshed when I wake up in the morning. Great product and service.
Written By: Joni, Crystal River 4/19/2017
I have had my "So Clean 2" for 6 Months and I really love it! I just reordered the filter you are instructed to change every 6 months and I can see that it is important to do so to keep it working properly. My mask feels "So Clean" each night! I was sure to follow all their instructions. The instructions are simple and I love it!
Simple set up
Written By: Terry S, Cranberry Twp 4/18/2017
The set up of the unit was very easy. Ten years of cleaning my machine by hand ended when I purchased my SoClean. Would recommend use to any one tired of cleaning there cpap.
Seems to do what it says.
Written By: Terry, Pennsylvania 4/3/2017
Only have had the machine for about 1 month so I cannot speak for longevity. I am a bit disappointed with the very strong odor it leaves in my mask after clesning. I have tried all the steps lister to troubleshoot this.
Written By: Robbie, Austin, TX 3/25/2017
I have no way of knowing if this thing actually works, but if it does what it's supposed to do (sanitize), it is definitely worth the price! My CPAP and goodies smell clean! I do still wash the part of the mask that touches my face with soap daily because I do have such oily skin. While still attached to the hose, pop the mask into the "container", snap down the lid and walk away. When I come home, my CPAP, hose, water tank and mask all smell ozone-y. That translates in my mind to clean! Easy to program, super easy to use.
Written By: Phil, Maryland 3/13/2017
So far I am very pleased with this item. The only negative is the smell from the ozone so I remove my mask from inside the machine after its done and hang my mask on the headboard so the smell dissipates
Works as Advertised
Written By: Kelly, Arkansas 3/13/2017
This is amazing! We started using it immediately and we saw results right away. My husband is not having so many nasal issues and is sleeping much better. I don't have to worry about keeping the CPAP clean to prevent colds and infections.
Written By: Dan, Orlando, FL 2/16/2017
For anyone on pap equipment this is your answer to cleaning your mask, hose and unit simply. I am loving it, cause an unclean mask and hose helps colds and flus linger and I hate being sick.
Written By: Wanda, Tennessee 2/12/2017
I have used the cleaner now for about 4 days and it definitely makes a difference in the cleaning of my c-pap equipment. It smells so much better then when I was just washing my nose pillows with soap and water.
Written By: Kennth Leinwand, Davenport, Florida 2/7/2017
After two weeks, I find the device does the job as advertised. It is relatively easy to set up and so far no problems. Like other reviewers, I found that the lingering ozone odor a little unpleasant. I run my CPAP machine a few minutes by itself and it reduces the odor considerably. The convenience and ease of use makes this machine an excellent choice.
Written By: Chris C, Indio California 12/13/2016
So far so good, but I've only used it a few times. I have real issues with sinuses and URIs and hope the SoClean will keep infections at bay
Written By: Jss2, Wv 12/12/2016
Grt support said run machine 4 mins opened lid just aft 2 hrs and ran 2x abt 30 sec did help still some odor not as bad
Not worth the health costs.
Written By: Motty, Las Vegas 12/8/2016
I bought the SoClean 2 about 6-8 weeks ago. After 3 weeks my mask started turning green, I called the manufacture and they stated this is normal oxidation. About a week later I was in my pulmonary doctor with a terrible cough. He diagnosed a bacteria in my lungs, I told him about the green mask and he said STOP using immediately. Finally 3 weeks later and many antibiotics and steroids I am able to breath better. Waste of money DON'T BUY
Written By: M. Mitchell, Maryland 11/26/2016
Excellent product! Very Happy
Written By: Patrice, Seattle 11/6/2016
I have been using the SoClean Sanitizer for a week now and what a difference! My nose piece smell so much better,clean and fresh. Kind of a faint swimming pool smell for a second or two, I kind of like it, just knowing hose and all is clean and sanitized. Really easy to use and simple to set up. Happy with product and Home Direct Medical too.
It is a godsend
Written By: Terry, Avon CT 11/5/2016
I saw it advertised on TV and recognized it as being the same equipment as used by the hospital. Check the price and found that with the coupon I could afford it. Ordered it on Thursday and received it on Friday. Previously, I washed my equipment weekly when I did not forget. My wife said that I did not do a very good job. Now, I just put the headgear into the machine when I wake up in the morning. It is automatically cleaned during the day. It is like haveing a new machine every day.
Written By: Steve, Denver 11/4/2016
Great machine, seems like you are puttingn on new equipment every night, love it!!
Written By: claire s, Lowell 10/13/2016
I really like this machine as it makes my mask and tube smell clean. I am very happy with its performance.
Clean and Fresh in 7 Minutes
Written By: MollysMom, Illinois 9/20/2016
Cleaning your CPAP machine is a daily drudge that needs to be done. And even cleaning daily doesn't really seem to get the hose as clean as it should be. On recommendation from a friend, I decided to try the SoClean2 CPAP cleaning machine. Ordered it one day; had it the next. It was easy to set up and use. And for the first time in a long time, I feel that my CPAP machine is really getting clean. It smells clean and fresh and I save a lot of time cleaning my machine every day. Set it up, and it's clean in 7 minutes!
Written By: BroVic, Jacksonville, FL 7/24/2016
So easy to use and does everything it says it can do. I do not like the smell post cleaning but can clear it by running BiPAP about 5 minutes post cleaning.
Written By: S. Smith, Florida 6/30/2016
I am really happy with my SoClean2. It makes my Cpap mask smell really fresh. There is a slightly different odor at first. It does go away after a few minutes.
Written By: D. HAYNES, Virginia 6/25/2016
Great product. Was skeptical at first but really does work. Never felt I could really get the hose clean but this seems to do the trick. Compact and easy to use.
Best cleaning device for CPAP Equipment
Written By: Mike S, Mt. Top, PA 5/6/2016
I purchased the SoClean 2 sanitizer as I work several different shifts and cleaning my equipment every single day would not fit my schedule. The SoClean 2 provides me a simple way to clean my equipment knowing each day it is fully sanitized. I do every week take time to clean all the parts. After they are dried I do a manual run with the sanitizer. This device has been a true lifesaver. It is easy to set up and very easy to use, in fact it does it by itself.
Written By: Henry B, Orlando, fl 3/19/2016
Excellent machine! Set it and forget it.
Written By: Dee K, Batesville, MS 3/18/2016
This has been the best addition to my CPAP world. It is so good to lay down at night and put a mask on that smells great. It is great not to have to wash out everything every other day. Now I can have a much needed break. I highly recommend this. It is described right on target as far as I am concerned!
SoClean is a perfect solution
Written By: Joey D, NJ 2/10/2016
I think it was worth every penny. I've been using it for 2 weeks and I love it. My CPAP is the Philips System One with humidifier, heated hose, and ResMed F10 full face mask. I refused to put up with the burden of manually cleaning my stuff, wasn't going to happen in my life. I think my sinuses have been clearer too since using SoClean. Unlike some reviewers I like the ozone smell, it reminds me of the pool at my gym which is cleaned by ozone too. To me it's a nice, clean smell. Contrarily, the smell of baby powder repulses me, so I guess I can understand the negative sentiments if you simply don't like the way ozone smells.
The automated cycle is fantastic. Just drop the mask in when you wake up and close the lid... I set mine to run for 10 mins @ 10am. Every night before I go to bed I see the green light on the unit letting me know it's all set.
This thing is a no brainer! I would recommend this product all day long.
Written By: Judith, Rosemead 1/29/2016
so far it seems to make a difference but only time will tell.
Written By: Lansley, Ohio 1/3/2016
I love this machine! I never liked cleaning my CPAP now its done for me like magic.
Nice and easy
Written By: Bob, Western NC 12/11/2015
Using this on a Devilbiss Intellipap Auto. Didn't bother with the tube to humidifier as I empty it every day or two and it says it isn't necessary in this circumstance. The SOCLEAN difference was noticeable the first use. I purged the unit before putting it on for a couple minutes, slept well, the unit had the expected ozone odor but it mellowed quickly. If I forget to put my mask in the unit it's easy to do the manual cycle when I remember. The green light that says the CPAP is clean is a nice touch.
Written By: EAS , Massachusetts 12/4/2015
Wish I had bought a long time ago. Saves a lot of time and cleans bipap equipment much better than by hand. Easy set-up and daily changeover. Love it.
smell stronger than expected
Written By: beth, colorado 11/11/2015
I'm sure it is doing a good job cleaning my equipment, but smell was stronger than I was expecting. Almost intolerable, required multiple cleaning with soap and water to try and remove scent. Hope it gets better.
Written By: Jerry, Georgia 10/24/2015
I have always struggled with keeping my equipment as clean as I'd like especially when traveling. This works great and is hassle free
Written By: Steve S, Troy, Ohio 7/31/2015
Exactly as described. Fast delivery A++++++
Every CPAP & BiPAP User Needs This!
Written By: Leslie M., Sedona, AZ 6/16/2015
This is an amazing device. So simple to use. Now my CPAP is properly sanitized every day and it's all automatic. Well worth the cost.
Written By: Bipap user, Washington 2/18/2015
this product makes cleaning sooo much faster and easier and more efficiently.
WOW what a great product
Written By: Jeff K, Destin Flordia 1/13/2015
I can't believe how well this item works, a little pricey but well worth the cost. Very pleased with the performance, My CPAP machine and mask have never felt this clean. Good by to sinus problems.
Incredible Product and Customer Service
Written By: Ron K, Yorkville, Illinois 10/30/2014
I had some important questions a couple of times. Both calls were answered right away. The agent was patient and very clear. Not only is the SoClean product sensational but so is the customer service when you need it. I believe in the product so much, I could actually sell it. Getting this has been like Christmas. I tell my wife everyday how much I love it.
Written By: Helenofjoy, Parker, AZ 10/17/2014
I am so glad to have discovered an easy way to sanitize my CPAP equipment. I can rest easy knowing I am breathing sanitized equipment.
This cleaner is OK
Written By: Sam, USA 10/17/2014
It seems to clean OK. However, the Resmed humidifier adapter needs improvement. Inserting the black hose through the humidifier opening into the humid chamber is a pain in the neck! It makes a buzzing sound for the initial 5-10 minutes while cleaning. Overall I gave it 4 stars because it is still easier than cleaning with soap, water and disinfectant!
So Clean. So Wonderful
Written By: Texan, East Texas 10/16/2014
Can't believe I waited so long to buy this machine. What an idiot! Thought I could take care of my cpap materials myself. What an idiot! Just buy this machine and rest in peace each night knowing your equipment is clean and sanitized to hospital spec.
Written By: Brian, MA 7/30/2014
I do like the ease of use of this product but I do have issues: there is an odor in my mask of a cross between burnt paper and new plastic after using the SoClean..I can get past it but someone with a sensitive olfactory could not.
The simple life
Written By: Seahunt, Florida 7/28/2014
Ok….so it is costly….but so so easy to learn and use and you can rest that your air is clean. I am so happy I would this machine. No more daily dread of washing all the parts. It's all in one and done. YEA…..
Love This Machine!
Written By: Margaret, Michigan 7/17/2014
I have my SoClean 2 set to run a 10-minute cleaning cycle, and I don't notice any residual odor. I *do* notice a big improvement in the ease of keeping my machine, humidifier and mask sanitized. I still take my mask apart and clean it weekly. One note for Devilbiss IntelliPAP machines (and use the attached humidifier): Using the SoClean 2 means you have to detach the machine from the humdifier each time you want to refill the humidifier chamber. It's a pain, but I still do it every night. See this instruction video on YouTube for info: http://www.youtube.com/watch?v=kql-PZ24CcI&feature=youtu.be This is not the fault of the SoClean 2 though; it's simply due to the design of the IntelliPAP. It's well worth the extra fiddling to fill the chamber and reinsert the black tubing to have sanitized equipment.
review of So Clean -- So So
Written By: Ted, Miramar Florida 7/13/2014
I like this product for the ease of assembly and use, it seems to clean well too, but the smell of the remaining ozone is objectionable....I ran the unit for 20 minutes before use 12 hours after cleaning, and still the ozone smell was there. It took four days for it to die away - which means that I will use the unit weekly instead of daily.....as I cannot find an alternative this is what I must use
Review of SoClean2
Written By: Scot B, Poinciana, Florida 6/29/2014
SoClean 2 is perfect for my needs. I have a immune deficiency so I am susceptible to infections. SoClean2 has eliminated germs, bacteria and viruses from my BiPap mask and tubing which is important to someone with my immune deficiency.
Love, love, love it.
Written By: Vickie, Kingsland, GA 6/4/2014
This makes cleaning the CPAP so easy and convenient. You don't have to take the machine apart and I think it is a great item.
Written By: Mark C., Chicago, IL 6/2/2014
This is a great little machine. Its so nice just to put your hose in the slot, close the lid and a couple of hours later everything is sanitized.
Written By: Richard, Texas 5/28/2014
The tube will not insert into my Fisher-Paykel 600, but the unit does a good job on the mask. (EDITORS NOTE: An adapter is availble for F&P 600 Series Tubing should you wish to purchase one.)
Makes a difference
Written By: Nancy, Bed 5/21/2014
After using the SoClean for a few weeks, I've experienced a big improvement with upper respiratory issues. Great investment!