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DirectHomeMedical Customer Product Reviews



3 out of 53 out of 53 out of 53 out of 53 out of 5
had to send back
Written By: Shannon, Texas 11/22/2015
nasal pillows weren't very comfortable and had trouble maintaining a seal during the night

3 out of 53 out of 53 out of 53 out of 53 out of 5
ResMed Hybrid Mask
Written By: Darrell, Austin 6/22/2015
I had tried another hybrid mask and it just didn't work for me and a lot of the reviews said the ResMed worked better for them so I bought it. I hate to only give this a 3 star as it probably is a very good mask but following all the directions, I just can't get this mask to work for me. If is by far the most comfortable with the nose pillows over the other one but once the pressure ramps up on my machine, I just can't keep the mouth portion of the mask sealed. I have tried to adjust the mask loosely, no help, and then tighten it up probably way too much and still can't keep it on right. The other hybrid had a plastic piece on the chin which did seem to help the mask from creeping up my face but this ResMed does not have that so I find myself with the lower portion of the mask sitting in my mouth and my mouth all dried out. If I pull it down, it just leaks around the side. There only seems to be two sizes for the face mask, one is too small (in theory) and the one I got was I think too big. The other hybrid had 3 sizes that fit on your mouth and I found the smaller size that what their sizing chart worked better but I know the small on the ResMed would be too small for me. As masks seems to be hard to get to fit people right, I just think this mask just didn't fit me properly. I have gone through now 5 masks and none so far are a miracle cure but my ResMed full face is the best so far. Wish this had worked as I like to be able to have my glasses on with the mask.

5 out of 55 out of 55 out of 55 out of 55 out of 5
very pleased
Written By: DJ, home 9/24/2014
I received the product promptly and it was as advertised. It works well.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Finally, the solution
Written By: Debbie, Saginaw, MI 5/3/2014
Before this mask I tried a nasal mask, a full face mask, and nasal pillow masks. I am a mouth breather, was getting sores on the bridge of my nose from the full face, while the other masks I was having a hard time breathing through. This mask is the one that allows me to breathe through my mouth as needed and doesn't case nose pain. :)

5 out of 55 out of 55 out of 55 out of 55 out of 5
MINOR ISSUE - GREAT BENEFIT
Written By: JERRY A, LANCASTER, S.C. 4/25/2014
THE "ONLY" ISSUE WITH THE MASK IS THE MASKS HEADGEAR. IT IS DIFFICULT TO PUT ON, BUT ONCE IT IS ON IT IS IN FEW WORDS FANTASTIC! I WENT FROM A "MAX" OF 2 to 3 HOURS OF SLEEP A NIGHT TO 6.5 to 8.0 HOURS OF SLEEP A NIGHT. ONCE YOU LEARN TO PUT THE MASK ON - THERE IS A KNACK - YOU WILL AGREE THAT IT IS FANTASTIC!

3 out of 53 out of 53 out of 53 out of 53 out of 5
Great Concept but not Comfortable
Written By: Honolulu, Hawaii 12/21/2013
This would be a great mask if the headgear was not so uncomfortable and the side clips weren't so difficult to connect. Maybe it is a defect in the mask I received, but one clip does not stay in very well. Overall, the time it takes to adjust and the need to readjust once on is too much trouble. I am a new CPAP user and still trying to find the right mask for me. Thank you Direct Home Medical for offering the 30 day any reason return on some masks, as my insurance does not cover CPAP equipment or supplies so everything is out of pocket. As such, the ability to try masks before committing is important to me.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Perfect
Written By: Tom, Katy tx 10/8/2013
All went well. Completely satisfied

5 out of 55 out of 55 out of 55 out of 55 out of 5
Mirage Liberty Nasal Pillows Full Face CPAP Mask with Headgear
Written By: DD, MN 8/28/2013
This is a great product! Will order it again as needed.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Wish I'd found this mask a long time ago!
Written By: Miriam W, CT 7/29/2013
The Mirage Liberty Nasal pillows full face CPAP mask with headgear is the BEST and MOST COMFORTABLE mask I've ever used. I am a mouth/side sleeper My first mask- a Fisher Paykal full face mask, blew air into my eyes, made "permanent" red marks on the bridge of my nose and forehead and lost suction if I moved in a certain way. I used it faithfully for 2 years then just gave up! Then I tried a mouth mask that had separate nose PLUGS which were not only uncomfortable but caused nasal irritation. Also I had a red "clown" mouth for most of the work day. This Mirage Liberty mask is SO comfortable and SO easy to fit comfortably the FIRST night I used it. The nasal "plugs" allow air flow so you don't get that plugged up wierd nasal feeling. I am able to wear glasses to read, comfortably and I have NO suction loss side sleeping at all even switching sides. It leaves NO marks on my face at all! This is the BEST MASK EVER! I think people should be given this mask when they are first started on CPAPs so they can be more compliant from the start. I've used it nightly for 12 days and can't believe how comfortable it is. I have had no problems at all, my husband is thrilled that I'm compliant again because not only is my snoring horrendous, it concerned him about my untreated OSA. BUY THIS MASK! I guarantee you that you will not be sorry. Anyone who is having issues with their facemask, please consider it. You will not be sorry. Comfort is so important for sleep.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Mirage Liberty
Written By: June, Atlanta 3/31/2013
Works sometimes for me and others there's air leakage that I can't remedy.

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DirectHomeMedical offers online support through our website, live chat and toll free support during normal business hours, and email support 24-hours a day. Please contact us if you have any questions about our services or the products we sell. DirectHomeMedical.com is authorized and approved, by the manufacturers we represent, to sell and ship products to end-users residing in the United States, not to other third parties or businesses. A prescription is required for the purchase of certain products on this site. All products offered are sourced directly from the original equipment manufacturers or their representatives. PROPOSITION 65 WARNING: Some products on this site may contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. COPYRIGHTS: Selected product images and descriptions used throughout this site are used with the permission of the copyright holders. All ResMed Product Images © ResMed. All Philips Respironics Product Images © Philips Respironics. All Fisher & Paykel Healthcare Product Images © Fisher & Paykel Healthcare. Site Design & Content Copyright © 2004-2016 DirectHomeMedical.com. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. All products and services advertised on this site are provided by DirectHomeMedical.com or its designates.
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