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DirectHomeMedical Customer Product Reviews

1 out of 51 out of 51 out of 51 out of 51 out of 5
Written By: CC, Fond du Lac Wisconsin 8/1/2017
I should have listened to the reviewers who gave this a low rating instead of the ones who gave it a glowing review because this is the absolute worst mask ever!! Used several nights with both nasal pillows and cushion. There are no redeeming qualities. Very uncomfortable, chin strap is as useless. Extension hose is not needed just added junk. Complete waste of money.

1 out of 51 out of 51 out of 51 out of 51 out of 5
Didn't like it.
Written By: jC, Spokane 9/8/2016
I didn't like the design. The hose coming out of the bottom is stupid. It got in the way when laying on my side.

3 out of 53 out of 53 out of 53 out of 53 out of 5
optilife nasel cushions
Written By: barbara, Philadelphia 7/16/2016
Im disappointed that i was given the 4 nasel pillows which i dont use and only 2 nasal cushions which i use and really like

2 out of 52 out of 52 out of 52 out of 52 out of 5
The chin strap is a joke
Written By: Michael N, Lakeland, TN 2/29/2016
I have tried many CPAP mask in the 9 years I have been on CPAP therapy. This mask by far is one of the least desirable. The chin strap did not really keep my mouth shut. The nasal pillows were uncomfortable for me.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Written By: tammywags, 1/24/2016
Love this cpap mask, it fits so well and is very comfortable!!!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent service
Written By: Vicki K, Canton 12/20/2015
Prompt delivery of high quality products is the norm. I can always count on you.

5 out of 55 out of 55 out of 55 out of 55 out of 5
The best of all masks tried
Written By: Hal , Phoenix 11/8/2015
This mask is the best of all masks I have tried over the years. Full face masks are irritating and uncomfortable on the face/nose, and leave marks. Nasal pillow masks by themselves do not work well for me because of the air coming out of my mouth, as I sleep with my mouth open. Otherwise, I like them for the comfort. This pillow mask with chin strap works great. No more air out of the mouth, and it is very comfortable. I started using the cradle, and find it is the best of all-no nose irritation that needs needs lube applied to the nose pillow. It took some effort to adjust the straps correctly, but now works just fine-even when I turn on my side. This adjustment process was probably what caused the guy to write a long note below saying that the mask does not work for him, or there is something different about his face contour. I hope this mask continues to be manufactured.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Product & Service
Written By: Karen B, NH-USA 3/5/2015
Exactly the same items I paid more using my insurance and my out-of-pocket expenses. Great savings!!!

4 out of 54 out of 54 out of 54 out of 54 out of 5
Comfortable fit and good value
Written By: Chuck T, Port Richey, FL 12/23/2014
This mask is very comfortable; straps are easy to adjust and nasal pillows provide a good seal without being harsh on the nose. My biggest concern is what I see to be a manufacturing defect; at the top (off the mask) and bottom (just before the connection) of the hose, just past the first and last rib openings, where it transitions from a solid piece to a rib into smooth plastic, a small hole develops. I realized this after about eight months.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Written By: Frank M, South Carolina 7/26/2014
The device itself lacks the ability to properly stay in place.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent mask for C-pap
Written By: Allen H , Holly Springs NC 7/5/2014
I have used this mask for a month now, and I like the ability to switch between nasal pillows and the nose cradle. I have never used the cradle option before, and am amazed at the comfort it gives my nose. I will most definatly use this companies products again.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great price and fit
Written By: inspire michelle, Louisiana 7/3/2014
I bought nasal pillow kit for my CAPA. It was the first time I tried this one, I had always used a full nasal mask. I find the fit to be great and the comfort is outstanding. I highly recommend.The prices are great too.

5 out of 55 out of 55 out of 55 out of 55 out of 5
CPAP supplies
Written By: Betty, west central Illinois 6/8/2014
I order my CPAP mask which was what I had been wearing, and was reasonably priced. Received in a very short time. I will continue to order from this company it the future.

4 out of 54 out of 54 out of 54 out of 54 out of 5
Comfortable and light wieght
Written By: Tom, Michigan 5/13/2014
I have been using this mask for over 5 years now. I have tried other masks including a full face type and so far this has been the best choice for me. They are easy to adjust for a good fit.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Written By: Alex C, San Antonio, TX 4/20/2014
Worked very well as described, and if I wanted to sleep on my side than the nasal prongs stayed in place.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Had to replace after almost 20 years
Written By: Todd W, Murray, Utah 3/23/2014
This item was not as expensive as I thought it would be, in fact it's cheaper than what I originally paid for the mask. The Phillips Resperonics Optilife mask has been my choice for almost 20 years, and though I've seen many other mask styles, this has been my choice. I like the fit and function of the mask, it's easy to clean & maintain.

2 out of 52 out of 52 out of 52 out of 52 out of 5
No comparison to ComfortLite 2
Written By: Still searching..., Wrong side of the bed 3/7/2014
I've been trying to make this mask work for 3-4 months now. It seemed passable at first, but I really regret not returning it in the 30-day trial period. I used ComfortLite 2 for 7 years before this--why mess with a good thing?!--but now that it's discontinued, I'd hoped the OptiLife would be a fitting replacement. Sadly, not so. No matter how I try to alter the adjustments, the headgear straps just won't align the way I need them to to pull in the chinstrap to the position I need it. And if I tighten the chinstrap to bring it in close, it actually makes the headgear lopsided. Not good, because as you pull the chinstrap adjuster right-to-left, it pulls the right side of the headgear down if you go past a certain point, which means the nasal pillows--rather than sit level under the nose--tilt down on the right as well, sort of like a seesaw. Result = air leak. If you can only have the chinstrap at a certain adjustment without screwing up the headstraps and the pillow adjustments, it's not really an adjustment option, is it? So I've taken to wearing my old chinstrap beneath the headgear, but the fit is still not comfortable. For me, at least, this product would need different adjustment options (that aren't all inter-related to one another) or perhaps a "female" counterpart sizing. After getting the gear just this side of acceptable, there's the hose. It can be clipped either up over your head or to your clothing (or bedding). I sleep in the buff, but I find it's more comfortable clipped downward (which is surprising given that I slept like a dream with the upward-stype of the ComfortLite for 7 years). If I clip it to the bedding, things start out fine--until I shift in the night and then the nasal pillows are pulled away from my face. Air leak and struggle ensure. Other nights, I clip it up, but a little shift again and it'll twist the nasal pillows right out of my nose. More air leaks and struggling to set it aright while half-asleep. Arrgh! Don't know what I'm going to try next, but that's why I logged in today. Gotta admit I made a mistake on this one and try something different. If you like something lightweight and that you don't feel on your face, maybe this could work. Others have given rave reviews. But me, I like to know my headgear is there and not going anywhere. If it means marks, so be it. At least I'll have the energy to take on my day and enjoy it! Not this suffering, cranky, barely-getting-through-it, gotta-nap-in-the-day-or-feel-like-I'll-die alternative--not much different than the way things were pre-treatment. Ugh!

2 out of 52 out of 52 out of 52 out of 52 out of 5
Not to happy
Written By: Sad, Albuquerque, NM 11/4/2013
I got this mask thing it would be perfect for me. I am sad to say it is not. I wanted a mask that had a chin strap since I grind my teeth at night. The strap does not tighten as much as I would have hoped it would. I use the small nose piece but that seems a little uncomfortable.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Satisfied
Written By: Jimmy, Louisiana 9/16/2013
Customer service is exceptional and the mask is perfect

5 out of 55 out of 55 out of 55 out of 55 out of 5
Written By: Kahlan, Arizona 8/19/2013
It is without a doubt the best mask I have ever used. The nasal cushion is awsome!!!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Changing to nasal
Written By: Jim J., Houston TX 5/20/2013
I want to thank you. Since changing to the nasal cannula I seem to be sleeping better. My wife states she doesn't hear any sound. It was easy to set up and use.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Optilfe Nasal pillows
Written By: Bruce T, Riverbank 3/20/2013
Optilife Nasal pillows are outstanding.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Opti Life Nasal Pillows CPAP Mask
Written By: Sheila L., Tyler, Tx 3/4/2013
The headhear is terrible. It straps up both cheeks to the top of the head and then under the chin. I was hoping for less marking on my face while using this one, but that was not the case.

5 out of 55 out of 55 out of 55 out of 55 out of 5
great mask
Written By: Joe S, San Jose, CA 10/10/2012
I have been using this type of mask for several years. I get the best fit with it. I like the cradle instead of the pillows but I am happy with both types


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