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DirectHomeMedical Customer Product Reviews



5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome
Written By: Paul, College Corner 10/16/2017
Best mask I have ever had. Wish I had gotten one sooner.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Sleep Again
Written By: PT, Columbus, MS 10/12/2017
Great nasal mask. Working very well.

5 out of 55 out of 55 out of 55 out of 55 out of 5
CPAP Mask and headgear
Written By: Jo-Anne, Virginia Beach 10/6/2017
The item purchased were as described and exactly what I expected. The quality is great and I have had no issues with it.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Very pleased
Written By: Rob, Montana 9/30/2017
I have used this mask previously. The quality is very good and the product comes quickly.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Gel mask
Written By: Rick Paxton, NC 9/26/2017
I am very pleased with the gel mask I purchased. My sleep pattern ha improved immensely. I am very satisfied with the product and the pricing. Thank you!

5 out of 55 out of 55 out of 55 out of 55 out of 5
cpap mask
Written By: w p, georgia 9/22/2017
great product

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great item&price
Written By: Edmund, Lafayette 9/19/2017
Fast delivery.excellent price will use every time I need supplies

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
Written By: Dianne DAndrea, Chicago 9/17/2017
Great mask. I have a hard time latching it but I'm getting better. I think it's just getting use to it but what I love, it doesn't come off during the night. I only have a few marks on my face. Great fit.

2 out of 52 out of 52 out of 52 out of 52 out of 5
Unable to fit
Written By: Jay Isaacs, New Jersey, 9/16/2017
Just received mask today and tried it on, according to directions. I can't get it to stop leaking. I tightened it on top and bottom to no avail. Too much and it hurts, no better that any other mask I've had and I have had a lot. Thought the blue gel would be different. They're all the same.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Flawless
Written By: PK, Hawaii 8/23/2017
Very please with the product!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great item!!
Written By: Shirl, Chambersburg 8/19/2017
I purchased this as a replacement for my husband's old cpap mask since it was an identical item. My husband couldn't be happier with it! Thank you!!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Decent replacement for the recently discontinued Comfort Classic
Written By: Rex Brocki, Yalima, WA 8/12/2017
The Comfortgel Blue Nasal CPAP Mask is indeed a decent replacement for the Comfort Classic. It's a tiny bit heavier, but that doesn't matter to me, while comfort does.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Perfect
Written By: LTD, San Diego 8/11/2017
Came nicely packaged, fit well, and is comfortable. very happy with purchase!

5 out of 55 out of 55 out of 55 out of 55 out of 5
as advertised
Written By: DJ, NJ 7/22/2017
This was a great purchase.....Couldn't find a better price and the masks were exactly like the one I use.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Respironics Comfortgel Blue Nasal CPAP Mask With Head Gear
Written By: D. H. Leopold, Kauai, Hawaii 7/22/2017
This product works well for me. This is a repeat purchase. The value is excellent. The price was reasonable. The interval between order and receiving was less than a week via USPS. Direct Home Medical is my go to store for home medical products. Kudos for offering USPS delivery to Hawaii.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Permanent facial strap lines
Written By: Gary , Louisiana 7/6/2017
The Comfortgel was my original mask design 10 years ago before I switched to the Easylife CPAP mask, which has now been discontinued. Frankly, the Comfortgel is no match for the Easylife mask in terms of comfort even though both appear to be similar. In fact, I suspect that calling this mask Comfortgel was a cruel attempt at irony. The mask leaks badly unless I tighten the straps so tight that I wake up at night with face ache and walk around all day with strap indentations on my cheeks.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Size matters
Written By: Shawn, Florida 7/4/2017
Large is way to big, crosses my cheek bones, very sinful by morning

3 out of 53 out of 53 out of 53 out of 53 out of 5
My sensitivity
Written By: Ronald , Plainfield Il 6/22/2017
It's exactly what I expected. I was not comfortable wearing mask. Still prefer nose pillow type. Good for people who can tolerate mask. Just not me.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great
Written By: Walter, 5/24/2017
Great Service and great price

5 out of 55 out of 55 out of 55 out of 55 out of 5
grand calls it darth vader mask
Written By: Ed k, spokane wash 5/1/2017
Fits just right as advertised

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best for comfort!
Written By: J. short , WV 4/8/2017
Love this mask! Feels like skin on skin! Very comfortable and best part, it doesn't leave intentions that may lead to scaring..

5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Value
Written By: Poppabear, Central Texas 3/27/2017
I bought this for my brother-in-law the price here is far less than what he has been paying elsewhere for the exact same mask and headgear.

2 out of 52 out of 52 out of 52 out of 52 out of 5
Cpap
Written By: Amir Hadad, Texas 3/26/2017
Head gear was very bulky and uncomfortable

5 out of 55 out of 55 out of 55 out of 55 out of 5
works for me
Written By: Kelvin, New York 3/26/2017
I have used this set up for many years now and it really works good for me . Once the headgear is adjusted it stays and fits and I get a good nights sleep .

2 out of 52 out of 52 out of 52 out of 52 out of 5
Very heavy
Written By: Paul D, Illinois 3/6/2017
I did not like it as it was too heavy.

2 out of 52 out of 52 out of 52 out of 52 out of 5
Uncomfortable and Loud
Written By: Elizabeth, Newport 2/26/2017
This mask is very uncomfortable and has woken me up several times. The air flow leeks out of the corners of the mask and makes hissing sounds. The only way to avoid this problem was to tighten the mask to the point that it leaves my skin indented in the morning.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Real Comfortable, but Real Cold
Written By: Mike, Ohio 2/15/2017
The mask was/is comfortable - but after a few hours of use, the are pumping out of it was really really cold. Happened two nights in a row. Could not continue to use it. My cpap has a humidifier, but no heater (s9 auto-set). That may make the difference. Not sure. I also bought a comfort gel nasal mask - no issues with cold.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best yet!
Written By: DON, CICERO 2/8/2017
Comfortable, super quiet, best sleep I've had in years.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Very comfortable!!
Written By: DReyes, Puerto Rico 1/16/2017
The mask and headgear is much easier to get used to, very comfortable. I highly recommend!

5 out of 55 out of 55 out of 55 out of 55 out of 5
My CPAP
Written By: Dennis Costner, North Carolina 12/28/2016
great replacement for original

2 out of 52 out of 52 out of 52 out of 52 out of 5
Below Expectations
Written By: Kent, Midwest US 12/5/2016
This newer Comfort Gel Nasal Mask is 1) Heavier than my Comfort Fusion Nasal Mask 2) Expels the bypass air onto my chest rather than over my head (I sling the hose over my head, between the wall and my mattress) 3) The bypass air hole seems smaller on the Comfort Gel Mask and therefore more forceful (overall bad design for the way I like to arrange the mask and hose for sleeping). 4) Not as comfortable as my discontinued Comfort Fusion Mask. The gel sides are too rigid on the Comfort Gel Mask. I get that the sides must be rigid enough to seal and act as a stand-off for the hard plastic bits of the mask but there needs to be a much more comfortable transition in the gel rigidity at the point of contact with the face. 5) I tried it for four nights in a row with various head strap tensions before my face became sore and I returned it. 6) Thank you Direct Home Medical for your free 30 day trial. I don't know what I will try next since I can't get replacement seals for my Comfort Fusion WHICH WORKED JUST FINE PHILIPS.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best mask
Written By: Jim McGoldrick, West Chester, PA 12/5/2016
This is the second time I have ordered this mask and am every happy with it. Direct Home Medical is the go to vendor for CPAP supplies

5 out of 55 out of 55 out of 55 out of 55 out of 5
my go to mask
Written By: TC, NYC 10/27/2016
I've tried some of the new masks but always go back to this one, I find it comfortable...so I'm sticking with it!

3 out of 53 out of 53 out of 53 out of 53 out of 5
Not For Mouth Breathers
Written By: Tom K, Colorado 10/13/2016
This is a good quality mask, if you're not a mouth breather. However, I am, so it's not for me.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Well made product and very comfortable
Written By: A.D,, Fl. 9/11/2016
I bought 2 of these to switch daily and just installed them. They are top quality and it's nice to be able to buy the complete mask and head gear at such a great price & much cheaper than through my insurance. These CPAPs are definitely life savers for people like me. Thank You directhomemedical.com...

5 out of 55 out of 55 out of 55 out of 55 out of 5
Comfortgel
Written By: Cs, fort worth tx 8/4/2016
What a great product it fits well and doesn't leak

3 out of 53 out of 53 out of 53 out of 53 out of 5
Blue nasal mask
Written By: Charliet, Texas 6/25/2016
Mask was delivered on time but I found it a little to heavy and stiff for my taste. I went back to my original type

4 out of 54 out of 54 out of 54 out of 54 out of 5
Good Product
Written By: Mark, WV 6/6/2016
This mask is different from my previous mask. My previous one was falling apart. It is very comfortable and I am glad that I ordered it. I am glad that I found this company to order my supplies from. A more pleasant experience than my insurance designated supplier.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Almost Happy
Written By: Larry, Lakeland 4/6/2016
Product works well; however has very poor design on headgear attachments------down the line the two (2) ears will snap and break Making mask TOTALLY useless!I have to many replacement parts to Switch now.

2 out of 52 out of 52 out of 52 out of 52 out of 5
Comfort gel blue nasal CPAP mask pack with headgear
Written By: Doug, Az 3/1/2016
Second time I ordered this product and the headgear has no elasticity to it. Without the give to the headgear it makes it uncomfortable to wear.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Okay, for me.
Written By: Rich, Madison 12/19/2015
I've been using the ProFile Lite for 10 years and they might be discontinued. Thankfully DHM has them. Just in case they are discontinued, I tried the ComfortGel Blue in the same size. The COMFORTGEL mask is not as wide as the PROFILE LITE and "cuts" into my face. The gel doesn't seem as soft as well.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great product and good service
Written By: Randy W, Denison, Texas 12/15/2015
The Respironics mask was delivered quickly and in good condition. The mask performs beautifully. I will continue to do business with Direct Home mEDICAL.

2 out of 52 out of 52 out of 52 out of 52 out of 5
No FIT
Written By: Vickie B, FL 10/28/2015
Gel felt much better, but could not find "good" fit. Too much head gear with which to deal.

4 out of 54 out of 54 out of 54 out of 54 out of 5
Pretty comfortable
Written By: Mark, San Jose, CA 5/22/2015
Works well, but. I have a narrow deep nose bridge and it has trouble sealing well. By moving it up my face a little it seals pretty well by resting partially on my lower forehead. But much better than the last one which gave me sores - so overall good.

5 out of 55 out of 55 out of 55 out of 55 out of 5
cpap mask
Written By: DENNIS, ROUND LAKE 3/17/2015
very good service and price

5 out of 55 out of 55 out of 55 out of 55 out of 5
COMFORTGEL BLUE
Written By: P Peart, IA 2/27/2015
My husbands been buying this product for a few years from this company. Their product is exactly as they claim & its comfortable. A LOT cheaper than buying from a local medical store!!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Comfortgel ratings/Nasal mask
Written By: Dr. B S J, Houston, TX 2/14/2015
I have purchased "RemStar Pro C-Flex+ Respironics" from Direct medical over 5 years ago and ever since I have been buying various accessories from this company. They are most reliable and have been very helpful with any inquiries I had. I am very satisfied with their service and I will continue to do business with them in the furure

5 out of 55 out of 55 out of 55 out of 55 out of 5
Fit perfectly
Written By: AJ Cintron, San Juan 12/25/2014
I was afraid when I purchased this mask, but it fis, more comfortable than the one respironic discontinued.

5 out of 55 out of 55 out of 55 out of 55 out of 5
blue is good
Written By: Michael , kauai 12/15/2014
Thanks for my new blue nasal cpap mask with headgear. It got here fast and I live in Hawaii. I wil definitely be buying more products for my cpap machine.

5 out of 55 out of 55 out of 55 out of 55 out of 5
very nice
Written By: bud, Clearwater florida 12/9/2014
nicely made very comfortable. I was having trouble with a nasal pillow falling off during the night. This one stays on even when I turn on side would recommend it. Thanks direct

2 out of 52 out of 52 out of 52 out of 52 out of 5
Sometimes change is bad.
Written By: Bob, Pacific NW 10/1/2014
I've used the previous version of this mask for 15 years, and while the physical mask and headgear are fine, the newly revised angled exhalation micro ports just doesn't function properly. I'm not certain if it lets too much air out or not, but after a week of not sleeping properly, I switched out the frame and went back to my old housing and sleeping fine. Wish they would have a left a great alone.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mask
Written By: Darryl, RI 7/24/2014
Very comfortable and fits really well.

5 out of 55 out of 55 out of 55 out of 55 out of 5
great service and price
Written By: Tom, Texas 6/3/2014
Everything went very smoothly. Thanks a million

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great CPAP Mask/Great Service
Written By: Susan, Washington State 5/29/2014
This is the third ComfortGel Blue CPAP mask I've owned and it is by far the best. It is very comfortable. It doesn't feel as if an elephant is sitting on your face. Hubby says it is quieter, too. The service at Direct Home Medical is exceptional. An order for a new CPAP mask was placed Monday morning and the new CPAP mask was delivered that Thursday. I could not be more happy with the mask or with the service provided by Direct Home Medical!

4 out of 54 out of 54 out of 54 out of 54 out of 5
Nice mask
Written By: Chris, PA 3/1/2014
I've used this mask for years. For me, nice fit, comfortable.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great price fast delivery
Written By: Eric B, Phoenix, AZ 12/23/2013
You guys are a real find. Great service, great prices, fast delivery. You are now my go to supplier for CPAP supplies.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Too rigid on the bridge of my nose
Written By: Jeffery, Austin 12/6/2013
I Like the design but the hard plastic is very unforgiving on the bridge of my nose. After the 2nd night I had a sore and could not wear it without discomfort. Will try again when my nose heals

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service
Written By: John L, Zephyrhills Florida 11/26/2013
I have now bought twice from your company and have been very satisfied with your service.

5 out of 55 out of 55 out of 55 out of 55 out of 5
BiPap Mask
Written By: Jose S., Great Falls, Virginia 5/22/2013
Exactly what I was looking for. Quick delivery. Plesant agents to deal with.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great product
Written By: Ro, New Jersey 8/21/2012
I have been using the Comfort Gel Blue Nasal CPAP mask for several years. I tried other masks, but none fit as well as this.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Improved model
Written By: Brian A. P., Oakland, California 8/15/2012
I have used the Comfort Gel Original for a number of years. It is nice to no longer have to go through the customization process. The new forehead pads are more comfortable. I like the shorter tube with the permeable outlet. It seems to leak less than the longer tube on the original model.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great buy
Written By: Arife Demir, Arlington 7/30/2012
The item was in perfect condition and the shipping was very fast thanks

2 out of 52 out of 52 out of 52 out of 52 out of 5
Nose bumps
Written By: Mahmood Abdi-Moradi, Phoenix 3/14/2012
I used the product for a few nights and have given up on a nose mask now. If I get a goosd seal, I would wake up from the pain on my nose bridge. I have palyed with head gera so much with no good result. I would end up taking it off in middel of the night due to pain.

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DirectHomeMedical offers online support through our website, live chat and toll free support during normal business hours, and email support 24-hours a day. Please contact us if you have any questions about our services or the products we sell. DirectHomeMedical.com is authorized and approved, by the manufacturers we represent, to sell and ship products to end-users residing in the United States, not to other third parties or businesses. A prescription is required for the purchase of certain products on this site. All products offered are sourced directly from the original equipment manufacturers or their representatives. PROPOSITION 65 WARNING: Some products on this site may contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. COPYRIGHTS: Selected product images and descriptions used throughout this site are used with the permission of the copyright holders. All ResMed Product Images ResMed 2017 Used with Permission. All Philips Respironics Product Images Philips Respironics 2017 Used with Permission. All Fisher & Paykel Healthcare Product Images Fisher & Paykel Healthcare 2017 Used with Permission. Site Design & Content Copyright 2004-2017 DirectHomeMedical. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. All products and services advertised on this site are provided by DirectHomeMedical.com, or its designates, independently of the manufacturer. Due to manufacturer's advertising policies some ResMed, Respironics and HDM products may be excluded from some promotions.
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