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DirectHomeMedical Customer Product Reviews



5 out of 55 out of 55 out of 55 out of 55 out of 5
Like the extra flexibility
Written By: KD, IA 7/28/2016
This cannula is excellent.Very light weight and more flexible than those from my previous supplier.

4 out of 54 out of 54 out of 54 out of 54 out of 5
Comfortable
Written By: Debbie T, Myrtle Beach SC 7/12/2016
My husband really likes these only they do tend to tangle. He says they are more comfortable than others he's had.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great product & Service
Written By: Bill, Bill 6/25/2016
This is a great cannula, not too soft & not too hard. But my main point is that Direct Home Medical always has a great selection of products at the best prices and ships fast! Could not be a more loyal customer.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Softech Cannulas
Written By: B Sviglin, 6/9/2016
Received promptly

5 out of 55 out of 55 out of 55 out of 55 out of 5
Cannula 7ft
Written By: Robert M, Virginia 6/8/2016
They were just what we were looking for, we use to be able to get them thru our home health care office, but they stopped carrying them and only had the 4foot ones.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Okay for the Price
Written By: Jean, Virginia 5/10/2016
I was used to a little more expensive cannula and wish I had spent the extra money. While these work okay, they weren't a perfect fit with the Salter cord and I had to cut the nose prongs down, which I would prefer not to have to do.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best cannula's
Written By: Jeanne, 1/13/2016
Since I am on oxygen 24/7 it was important for me to find a comfortable cannula. My only issue is that I need a flow of 4 to 8 so I can't use these all the time. Hoping you might come up with a similar design for high flow.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Not Soft to ears
Written By: RJ, Arizona 12/28/2015
The only soft part is the nasal prongs. That is not enough. They are hat on the ears.

5 out of 55 out of 55 out of 55 out of 55 out of 5
As described cannulas
Written By: Donna, Tulsa 12/6/2015
Work very good.

3 out of 53 out of 53 out of 53 out of 53 out of 5
noy what I was looking for
Written By: amy p , Balt. MD 10/10/2015
I was expecting the nose piece as well as the part that lies on my face and goes around my ears to all be soft. However only the nose piece is soft. It also fits large on my face. I'm sure as function goes, it is fine. But it is not what I am looking for and not what it is described to be. I need to ask for more details I guess.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Just what I wanted
Written By: Picky nasal cannula diva, Albuquerque 4/23/2015
While this tubing is stiff except for the nasal part I find this better than other. I don't like the rubbery feel of lots of the other tubing on the market. I bought several different tubings along with this to see what was the most comfortable and this brand won.:)

1 out of 51 out of 51 out of 51 out of 51 out of 5
Softech Adult Nasal Cannula
Written By: Jen, 4/13/2015
I just started using this stuff so I am learning as I go. Spend the extra money and get the type that is flexible. These are not flexible and by end of day I had to go back to the ones given to me from oxygen company. They are hard and press so it really makes under your nose ache. I still have to figure out what to buy.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Softech cannula
Written By: Susan A. M., Lakewood, CO 12/21/2014
I don't care for the Softech Cannulae that I purchased from you. I was under the impression that the whole cannula that goes around your face was soft and pliable and it is not. It is different on the nose piece than others but the rest is no different than any other cannula.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy on the nose.
Written By: Peaches , Ohio 9/27/2014
I have tried lots of different cannulas trying to find one that doesn't irritate my nose. The curve always seem to annoy me while sleeping. These are great and cost less than a lot of the others I have tried. They are very comfortable. I used the chat to find them. Thank you.

1 out of 51 out of 51 out of 51 out of 51 out of 5
SOFT TECH IS MISSLEADING
Written By: ANNOYED, PA. 9/22/2014
THE CONNULAS THAT I RECEIVED IS NOT WHAT I EXPECTED. THE ONLY THING SOFT IS THE NASUL PIECE.THE HOSE IS TO STIFF, AND THE OVER THE EAR HOSE IS STIFF AND NOT FLEXIBLE AND IRRITATING.IT ALSO COMES OFF THE EAR WHEN YOU DO NOT EXPECT IT TO.

4 out of 54 out of 54 out of 54 out of 54 out of 5
Customer Service and Nasal cannulas
Written By: lisa, NY 6/20/2014
The product ordered is very good and the oxygen user in our home states the nasal cannulas are comfortable and stay in place nicely during the night. The Customer service is excellent! You can count on my business!!!!!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Great!
Written By: bildadf, Natchez, MS 39120 6/9/2014
Everything works great!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy Choice
Written By: antique mom, North Carolina 3/4/2014
This cannula was exactly what I was looking for and it works great.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Best ever!
Written By: BJGram, Indiana 1/30/2014
These are the softest and so much easier on the under nose area. No more sores from hard vinyl/plastic. And no little "plate" type thing to go against the "under nose area". Love these, and when I need more, these are what I will order. Thanks to the manufacturer.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Papa Moses
Written By: Brenda, North Charleston, South Carolina 1/23/2014
Excellent! Love them.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy on the nose............
Written By: Gordon, California 1/11/2014
These soft cannulas make such a difference using my oxygen. So much more comfortable than what is supplied by my oxygen company.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Softech Cannula
Written By: LCB, Buena Vista, CO 1/3/2014
Great product! Solved my problem with ear pain from regular cannulas.

3 out of 53 out of 53 out of 53 out of 53 out of 5
Softech Adult Nasal Tubing
Written By: Mary, Virginia 12/17/2013
wasn't what I expected. I'm looking for the softech material for the entire head piece not just the cannula. I had a sleep study done and they had this type of tubing manufactured by Westmed

5 out of 55 out of 55 out of 55 out of 55 out of 5
Adult Nasal Cannula
Written By: Kathy, Rochester,NH 12/2/2013
Very good item. Will definitely buy again. Just wish they came with Earmates attached.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Softech Adult Nasal Cannula W/7' Star Lumen O2
Written By: HipGrandma, Arkansas 10/27/2013
I ordered several 4' and several 7' of these as they are the most comfortable for me. The product is good and the service was fast. I recommend both when you need supplies.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Adult nasal cannula
Written By: sharon eller, va 10/24/2013
very soft, the perfect choice for my mother!

4 out of 54 out of 54 out of 54 out of 54 out of 5
7 foot soft-tech cannula
Written By: Evelyn, Franklin, MA 9/29/2013
Length is great. Tubing is softer than most. But the nasal prongs are a bit large and "clunky".

4 out of 54 out of 54 out of 54 out of 54 out of 5
Is What expected
Written By: AOH, MD 9/24/2013
Tubing is a little stiff but for the price cant beat it.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellence at Perfect Price
Written By: Gary, SWEDESBORO 9/20/2013
Quality and comfort at a great price.

5 out of 55 out of 55 out of 55 out of 55 out of 5
purchase
Written By: desmond m, sc 8/5/2013
great fast and correct delivery

5 out of 55 out of 55 out of 55 out of 55 out of 5
Soft Tech Adult Nasal Cannula
Written By: Carol, California 7/21/2013
Cannulas were received in a few short days and were packaged very well. The cannula itself is softer than the ones I had been using, so they get a High-5 from me. Comfort is everything!

5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Nasal Canulas at an Affordable Price
Written By: Gary S., SWEDESBORO 5/28/2013
My Pulmonary Specialist wants me to change canulas every two weeks. My Pulmonary provider will only provide two per month per Medicare. Now I have a reliable, affordable source. Thank you.

3 out of 53 out of 53 out of 53 out of 53 out of 5
house wife
Written By: janet d, mi 5/24/2013
most of the tube is ok, but the band that ties them together stretches and it wont stay in place needs a stronger clip

4 out of 54 out of 54 out of 54 out of 54 out of 5
softtech
Written By: Doris, CA 5/20/2013
Much softer than what we had. Better to put on too.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Never a problem
Written By: Gardiner , Greenville, NC 4/22/2013
I always get exactly what I want at a reasonable price. Will continue to order from Direct.

2 out of 52 out of 52 out of 52 out of 52 out of 5
Not what we thought
Written By: William J, Ohio 3/25/2013
Thought the order was for the softech materail to go around the ears, etc... from the splitter - this was only the softech material that goes into the nasal passage.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Comfortable.
Written By: Jim , Tennessee 3/11/2013
Very comfortable compared to the cannula provided by my DME supplier.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Love this it is so comfortable
Written By: Jerry, 3/8/2013
everyone shold try these.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Nasal Cannula
Written By: D.R.Cripe, Las Vegas 2/8/2013
I found them to be exatly what I wanted and very easy to use. I will be ordering more.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Softech Adult Nasal Cannula
Written By: Adele, Ga 1/19/2013
I am very pleased with this cannula and will continue to purchase them here.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Tubing review
Written By: Jane P, Mansfield Center, CT 1/4/2013
Tubing is perfectly satisfactory. Quick Delivery, good service. Will order from you again.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready to Use
Written By: Ev, Indiana 9/25/2012
I don't have to soften a hose any longer in warm water in order to connect it to my walker-cylinder. These are ready to go. The next order, I will order a 4' and not a 7' I found the 7' is a little too long for me to use.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Nasal Cannula Trials #3
Written By: Maryanne, Phoenix 9/17/2012
This cannula was one of several different brands and styles I purchased to test and find the best fit and softness. Nasal lumens can be cut to size, but some brands have a better initial size than others. This Hudson Ref. 1820 cannula came out of the package soft and flexible. The nasal lumens were a good length without requiring trimming down. The tubing is comfortable over the face and ears. I would recommend this product, and I found it recommended on various other sites as the best cannula available. There is a slightly higher price for the Hudsons, but that, like everything else in life, is because it is a superior product.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Softech Nasal Cannula
Written By: Eileen, Royal Palm Beach, FL 9/13/2012
Received order in a timely manner. Very satisfied with this cannula, it's very comfortable during the night, which is when I use my oxygen concentrator..

3 out of 53 out of 53 out of 53 out of 53 out of 5
soft touch nasal cannula
Written By: Kathy , MD 9/12/2012
they are nice but not what i was looking for, i want the ones that are soft all the way to were they turn to one hose (the two small hoses are the ones that are soft)

5 out of 55 out of 55 out of 55 out of 55 out of 5
Softest Nasal Cannula
Written By: Norma C., Independence, MO 7/10/2012
After suffering with nose irration caused by other cannulas; the Softech nasal cannula is a dream come true.

5 out of 55 out of 55 out of 55 out of 55 out of 5
Exceeded My Expectations
Written By: Maurice, Palm Beach Gardens, FL 3/11/2012
I had been getting my cannulas thru a provider for the local VA Hospital. One out of five would work but it was obvious that they were all cutrate. The ones I got from DHM are soft at the nose which is my primary concern and consistant in quality. I'll order mine from DHM, but will show them to the providers at the VA Hospital, here in West Palm Beach.

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