RESMED PREFERRED INTERNET PROVIDER

ALL ABOUT OUR SHIPPING POLICIES


If you have questions, concerns, need further assistance, or would just like to get in touch with a real person, please contact us and a friendly Customer Care Specialist will be happy to help.

EMAIL care@directhomemedical.com
Assistance available 24-hours/day

PHONE 603-791-4455
TOLL FREE 866-577-5876
FAX 603-386-6277
Office Hours 9-5 M-F Eastern
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Will you ship orders anywhere?
We ship within the United States and it's territories (including Puerto Rico, the US Virgin Islands and military bases), and to Canada*. We DO NOT ship to any international destinations except Canada and US Territories.

Once an order is place how long will it take to be shipped?
We ship more than 90% of all orders within 1 business day (M-F). If your order is going to be delayed more than a day or two we will notify you using the contact information provided with your original order.

How are orders shipped?
We ship all orders via the United States Postal Service using First Class, Priority and Express Mail. If your address is not served by the USPS then please provide a PO Box or other alternate address for shipment.

What are your shipping rates?
When placing your order you will be provided with several shipping options -- First Class Mail, Priority Mail, and Express Mail for addresses within the US and US Territories; and Priority International for Canadian addresses. Review the table below for a list of our average shipping rates and approximate delivery times.

Order Total First Class
(5-7 Day Average)
Priority
(3-5 Day Average)
Express
(1-2 Day Guarantee)
$0000.01 - $0010.00 $3.50 $4.95 $18.35
$0010.01 - $0025.00 $4.25 $5.90 $18.35
$0025.01 - $0050.00 $5.45 $7.25 $18.35
$0050.01 - $0075.00 $6.45 $8.25 $19.35
$0075.01 - $0099.99 $7.45 $9.25 $20.35
$0100.00 - $0250.00 FREE $4.00 to $8.00 $20.35 to $40.00
$0250.01 - $0500.00 FREE $5.00 to $10.00 $40.00 to $50.00
$0500.01 - $1000.00 FREE $5.00 to $10.00 $50.00 to $70.00
$1000.01 - and Up FREE FREE $40.00 and Up

Priority International - All Canadian orders are shipped via USPS Priority International Mail. Rates for Priority International Mail average about $12.00 more than standard Priority Mail rates shown above. DirectHomeMedical.com is not responsible for any customs charges, taxes, import duties or other charges which may be imposed by Canadian authorities upon delivery.


* ResMed products cannot be shipped outside of the United States and US Territories.


You can also order from DirectHomeMedical by calling 866-577-5876.
The products offered by DirectHomeMedical are intended for sale to patients in the U.S. only.
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