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PRESCRIPTION ITEMS POLICY

OUR PRESCRIPTION POLICY
In compliance with current FDA requlations, DirectHomeMedical.com requires a prescription for each CPAP/BiPAP Machine, CPAP/BiPAP Mask, CPAP/BiPAP Humidifier, and Oxygen Concentrator we sell. Prescriptions may be faxed to 603-386-6277, emailed to rx@directhomemedical.com, or mailed to DirectHomeMedical, 142 Lowell Road Suite 17-392, Hudson NH 03051. If you are unable to obtain a copy of your prescription we can call your doctor and request the prescription on your behalf.

DO I HAVE TO SEND A NEW PRESCRIPTION EVERY TIME I ORDER?
Once we have your prescription on file we will keep it for all future orders so there is no need to send a new prescription every time you order. If we have your prescription on file please select the "Prescription On File" option when placing your order online.

DO I NEED A NEW PRESCRIPTION OR WILL MY OLD ONE DO?
In general prescriptions for CPAP/BiPAP and Oxygen therapy are valid for life so your prescription will qualify regardless of how old it is. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase.

WHAT SHOULD BE ON MY PRESCRIPTION?
Prescriptions are generally provided on your doctor's prescription pad, office letterhead, or printed prescription form. Click here to download an easy to fill out prescription form in PDF format. All prescriptions must contain your doctor's signature, your doctor's contact information, the patient's full name, and a description of the therapy prescribed (see examples).

•	Humidified Prescriptions - Should contain one of the following words or phrases: CPAP Humidifier, BiPAP Humidifier, Heated Humidifier, HH, CPAP Supplies, BiPAP Supplies, BiLevel Humidifier, APAP HH, CPAP, Continuous Positive Airway Pressure, APAP, Auto-CPAP, AutoSet, Auto Adjusting CPAP, BiPAP, BiLevel, BiPAP Auto, VPAP, VPAP ST, BiPAP ST, etc.
•	Mask Prescriptions - Should contain one of the following words or phrases: CPAP Mask, BiPAP Mask, CPAP Supplies, BiPAP Supplies, BiLevel Mask, APAP Mask, CPAP, Continuous Positive Airway Pressure, APAP, Auto-CPAP, AutoSet, Auto Adjusting CPAP, BiPAP, BiLevel, BiPAP Auto, VPAP, VPAP ST, BiPAP ST, etc.
•	CPAP Prescriptions - Should contain the following words or phrases: CPAP, Continuous Positive Airway Pressure, or something similar. If your doctor would like us to preset your system to a specific pressure that should be specified as well. Samples of typical CPAP pressure notations would be 10, 10CM, 12CM H2O, 16, 17CM, 17CM H2O, etc.
•	APAP / Auto-CPAP Prescriptions - Should contain the following words or phrases: Auto-CPAP, AutoPAP, APAP, AutoSet, Auto Adjusting CPAP, CPAP, Continuous Positive Airway Pressure, or something similar. In addition if your doctor would like us to set the system to a specific pressure range that should be specified as well. Samples of typical APAP pressure range notations would be 4-10, 4-10CM, 14-18CM H2O, 12-17, 4-8CM, etc.
•	BiPAP / BiLevel Prescriptions - Should contain the following words or phrases: BiPAP, BiLevel, VPAP, or something similar. In addition if your doctor would like us to set the system to specific pressures that should be specified as well. BiPAP pressures are specified as two numbers: Inspiration or IPAP and Expiration or EPAP. Examples of typical BiPAP pressure notations would be IPAP 10 EPAP 4, 10/4CM, IPAP 18 EPAP 6, 18/6, etc.
•	Auto-BiPAP / Auto-BiLevel Prescriptions - Should contain the following words or phrases: BiPAP Auto, Auto-BiPAP, BiLevel, VPAP, or something similar. In addition if your doctor would like us to set the system to specific pressure ranges that should be specified as well.
•	BiPAP ST / BiLevel ST Prescriptions - Prescriptions for these systems MUST include the ST or Backup Rate notation. They contain the following words or phrases: BiPAP ST, BiLevel ST, VPAP ST, BiPAP with Backup Rate, or something similar. In addition if your doctor would like us to set the system to specific pressures and/or Backup Rates (BPM) that should be specified as well.
•	BiPAP Auto SV Prescriptions - Should contain the following words or phrases: BiPAP SV, VPAP SV, VPAP Adapt, BiPAP Servo Ventilation, BiPAP Adapt SV, or something similar. Prescriptions for SV systems MUST include IPAP and EPAP settings and may include Backup Rate (BPM) settings as well.

DOES MY PRESCRIPTION HAVE TO BE FROM A US DOCTOR?
No, if your primary residence is in a foreign country and you have a prescription from your doctor in that country it should be valid for your purchase as long as it meets the requirements outlined above. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase. We are only authorized to sell and ship Respironics and ResMed masks and machines to end-users residing in the United States with a prescription from a U.S. doctor.

DOES MY PRESCRIPTION HAVE TO BE IN ENGLISH?
No. In most cases we can accept prescriptions written in any language. In certain circumstances we may require a certified translation be provided in English. We will inform you, after reviewing your prescription, if this is the case.

I HAVE ADDITIONAL QUESTIONS ABOUT PRESCRIPTION REQUIREMENTS
If you have additional questions about our prescription requirements please contact us using the information at the upper right of this page and we'll be happy to help.

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You can also order from DirectHomeMedical by calling 888-505-0212. CPAP Masks \| BiPAP Masks \| Full Face CPAP Masks \| Nasal CPAP Masks \| Pillow CPAP Masks \| Top 10 CPAP Masks CPAP Machines \| BiLevel Machines \| Travel CPAP \| Travel BiPAP \| Discount CPAP \| Discount BiPAP Travel Oxygen \| Inogen One \| Sequal Eclipse \| EverGo Oxygen Concentrator \| EverFlo Q \| Pulse Oximeters Respironics CPAP \| ResMed CPAP \| Fisher & Paykel CPAP \| Puritan Bennett CPAP \| HCPCS Codes		Privacy Policy \| Return Policy
DirectHomeMedical.com offers online support through our website, toll free support during normal business hours, and email support 24-hours a day. Please contact us if you have any questions about our services or the products we sell. DirectHomeMedical.com is only authorized to sell and ship Respironics and ResMed products to end-users residing in the United States. A prescription is required for the purchase of certain products on this site including masks and machines. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. COPYRIGHTS: Selected product images and descriptions used throughout this site are used with the permission of the copyright holders. All ResMed Product Images © ResMed 2010, Used with Permission. All Philips Respironics Product Images © Philips Respironics 2010, Used with Permission. Site Design & Content Copyright © 2004-2010 DirectHomeMedical.com